QVeterinary monitor / BM VET Elite series / The measurement cannot be taken.expand_more

A Please try to replace the relevant cable.
→ If the problem persists after replacing the cable, please request assistance from the customer support team.

QVeterinary monitor / BM VET Elite series / The printer is running but not printing.expand_more

A Even if the paper size is c
→ If the problem persists after using our recommended paper, please request assistance from the customer support team. The printer could be damaged.

QVeterinary monitor / BM VET Elite series / The device does not turn on.expand_more

A Please try to replace the power cord.
→ If the problem persists after replacing the power c

QVeterinary monitor / VEMO / The device cannot be charged.expand_more

A Please request assistance from the customer support team.

QVeterinary monitor / VEMO / The ECG measurement cannot be taken.expand_more

A Please request assistance from the customer support team.

QVeterinary monitor / Brio X VET series / How can I reset the device?expand_more

A Menu → Maker Service → Factory reset / Reset Settings / Reset Admin