FAQ
How can we help?
- QECG / Cardio Q50, Q70 / The transmission is not working.expand_more
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A
Please replace the LAN cable.
→ If the problem persists after replacing the LAN cable, please request assistance from the customer support team.
- QECG / Cardio Q50, Q70 / How can I reset the device?expand_more
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A
Setting → System → Service → Full Reset
Manufacturer Initial Password: admin
- QECG / Cardio Q50, Q70 / The touch function is not working properly.expand_more
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A
1. On the boot screen, you will see the following message in the upper left corner.
"if you want touch calibration, click COPY key"
2. When this message appears, press the COPY button on the bottom of the device.
3. Check all the cross marks on the screen.
If the symptom is not resolved by touch correction, please apply for the service.
- QECG / Cardio Q50, Q70 / How can I change the date?expand_more
- A Touch the currrent date/time in the upper right corner of the screen to make modifications.
- QECG / Cardio Q50, Q70 / How can I change the language?expand_more
- A Setting → System → General → Language
- QECG / Cardio Q50, Q70 / How can I find the login information?expand_more
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A
Login Initial Account
ID: admin
Password: admin
If you use the functions below, you will remain logged in even if you turn off the device.
Setting → System → Security → Single Sign On → ON