QECG / CardioCare2000, CardioTouch3000 / The device does not turn on.expand_more

A Please try to replace the power cord.
→ If the problem persists after replacing the power c

QECG / Cardio 7 / The transmission is not working.expand_more

A Please replace the LAN cable.
→ If the problem persists after replacing the LAN cable, please request assistance from the customer support team.

QECG / Cardio 7 / The touch function is not working properly.expand_more

A SYSTEM SETUP → Basic → TouchScrn → Touch all the cross marks on the screen

If the problem persists after calibration, please request assistance from the customer support team.

QECG / Cardio 7 / The date and time are not saved.expand_more

A Our monitors are equipped with a built-in coin battery that keeps the date and time running even after it is turned off.
Users can set and save the desired date and time on the monitor.
→ If the following issues occur after setting the date and time, and then turning the monitor on again, please contact our customer support team. (a built-in battery replacement may be required)
① The date and time are not saved.
② The date and time do not advance to the next day.

QECG / Cardio 7 / How can I change the date?expand_more

A SYSTEM SETUP → Basic → Date/Time

QECG / Cardio 7 / How can I change the language?expand_more

A SYSTEM SETUP → Basic → Lang