QECG / Cardio 10 / How can I reset the device?expand_more

A Setting → System → Service → Full Reset

Manufacturer Service default password: DD/MM
(The date displayed at the top right corner of the device.)
(Example: October 7th / Password: 0710)

QECG / Cardio 10 / The touch function is not working properly.expand_more

A 1. On the boot screen, you will see the following message in the upper left corner.
"if you want touch calibration, click COPY key"

2. When this message appears, press the COPY button on the bottom of the device.

3. Check all the cross marks on the screen.

If the symptom is not resolved by touch correction, please apply for the service.

QECG / Cardio 10 / How can I change the date?expand_more

A Touch the currrent date/time in the upper right corner of the screen to make modifications.

QECG / Cardio 10 / How can I change the language?expand_more

A Setting → System → General → Language

QECG / Cardio 10 / The measurement cannot be taken.expand_more

A Please try to replace the relevant cable.
→ If the problem persists after replacing the cable, please request assistance from the customer support team.

QECG / Cardio 10 / The printer is running but not printing.expand_more

A Even if the paper size is c
→ If the problem persists after using our recommended paper, please request assistance from the customer support team. The printer could be damaged.