QVeterinary monitor / Brio X VET series / The device does not turn on.expand_more

A Please try to replace the power cord.
→ If the problem persists after replacing the power c

QFetal monitor / FC700 / The measurement cannot be taken.expand_more

A Please try to replace the probe.
→ If the problem persists after replacing the probe, please request assistance from the customer support team.

QFetal monitor / FC700 / The printer is running but not printing.expand_more

A Even if the paper size is c
→ If the problem persists after using our recommended paper, please request assistance from the customer support team. The printer could be damaged.

QFetal monitor / FC700 / The device does not turn on.expand_more

A Please try to replace the power cord.
→ If the problem persists after replacing the power c

QFetal monitor / FC1400 / How can I reset the device?expand_more

A Main Menu → System → Factory → Factory Reset

Factory/Factory Reset Password: Month/Day
(The date displayed at the top left corner of the device.)
(Example: October 7th / Password: 1007)

QFetal monitor / FC1400 / The touch function is not working properly.expand_more

A Main Menu → System → Factory → Touch Calibration → Check all the cross marks on the screen.
If the problem persists after calibration, please request assistance from the customer support team.

Factory Password: Month/Day
(The date displayed at the top left corner of the device.)
(Example: October 7th / Password: 1007)