QPatient monitor / Brio X series / The device does not turn on.expand_more

A Please try to replace the power cord.
→ If the problem persists after replacing the power c

QBasic / The program does not run.expand_more

A Please try to get remote support through our customer support team.

Remote service: Assistance with the installation and troubleshooting of software provided by our company. (BM Central, BMS Plus, FC Central, etc.)

QBasic / The date and time are not saved.expand_more

A The device has a built-in battery that allows the date and time to be saved even after it is turned off. If the date and time cannot be saved after setting them and restarting the device, the built-in battery may need to be replaced. Please contact the customer support team for battery replacement.

QBasic / The measurement cannot be taken.expand_more

A Please try to replace the relevant cable.
→ If the problem persists after replacing the cable, please request assistance from the customer support team.

QBasic / The printer is running but not working.expand_more

A Even if the paper size is c
→ If the problem persists after using our recommended paper, please request assistance from the customer support team. The printer could be damaged.

QBasic / The device does not turn on.expand_more

A Please try to replace the power cord.
→ If the problem persists after replacing the power c